Managed I.T. Services

Computer and network support for South Florida and surrounding areas small and mid-sized businesses.

Downtime is a profit killer. At I.T. Solutions of South Florida, we recognize that in order to maximize profitability, your company’s I.T. has to be up-and-running.

That’s why we provide comprehensive I.T. support to small and mid-sized businesses in the South Florida and surrounding areas area.

Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal up time and experience for yourself the benefits that I.T. Solutions of South Florida’s managed I.T. and computer repair services present businesses like yours.

If your hardware breaks, our tech support is there to fix it!

Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces.

Fortunately for you, the technology professionals at I.T. Solutions of South Florida possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition.

With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.

Software Licensing and Management

Experience the most effective day-to-day operations with up-to-date software.

In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate your the computing your staff's software needs.

Need Office 365 or other professional software licensing? We can manage all your software licenses and may even get better vendor pricing. We will securely document and maintain all your software licenses for your business, leaving you to do something more productive.

At I.T. Solutions of South Florida, we take handle software licensing to make sure that your company’s software is up to date and delivered properly.

Help Desk Services

Whenever your employees experience a major I.T. issue, it takes a serious toll on their ability to be productive.

This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” I.T. person. To remedy this, I.T. Solutions of South Florida offers Help Desk Support as an optional part of our Comprehensive I.T. support service.

Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional I.T. team will be able to assist them and find a solution for whatever I.T. problems they have.

We Provide Professional I.T. Consulting Services

Providing thorough and complete I.T. road maps for small and mid-sized companies in South Florida and surrounding areas.

Small and mid-sized businesses need to be efficient to be competitive. At I.T. Solutions of South Florida, we deal in efficiency. We provide comprehensive I.T. Consulting services to companies that are looking to leverage their company's I.T. into higher degrees of productivity, and ultimately, profitability.

In order to take your business to the next level, you'll need to cut out the redundancies in process and in cost. The most successful companies will acknowledge the best ways to get the most out of the resources that are available to them. If your company is looking to enhance efficiency, and with it, boost organizational bottom-line profits, consider our professional I.T. consulting service. We have the knowledge and the expertise necessary to make your technology work best for you.

Our team is versed in all types of business technology.

The consultants at I.T. Solutions of South Florida are extremely proficient at working with you to find business-minded solutions for any I.T. related situation. We will create a customized I.T. road map that incorporates all types of information, such as:

• Organizational computing requirements
• Present and future business strategies
• User needs and opinions
• Company guidelines and procedures

With this information in hand, our team can go to work implementing technology to meet your needs and thereby delivering to your company a complete computer infrastructure that is constructed specifically for your business. Our consulting services don't stop there. We provide ongoing consultations to ensure that your technology is meeting all of you and your staff's business needs.

Flexible Solutions that Grow When You Do

We take into account where you are going, not just where you are.

Improve the speed in which tasks get done by implementing technology enhancements. You can bring automation to many aspects of your business, and get more done, from more places, anytime; you just have to know where to start. Our consultants have knowledge of how to put together a solid I.T. infrastructure and are well versed in industry best practices. At I.T. Solutions of South Florida, we are known as the top managed services provider in the South Florida and surrounding areas area and our I.T. solutions allow you to leverage your technology in a way that improved process and provides superior efficiency. Take your business above and beyond with I.T. Solutions of South Florida.

Proactively prevent network and workstation I.T. issues with our remote monitoring solution.

We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their daily tasks, which adds to the cost of operations, and the cost of repairing the problem.

With I.T. Solutions of South Florida’s remote monitoring service, you never have to worry about that again.

How we approach the monitoring process.

Our monitoring software is installed on all your workstations and your servers.

The detection of any unnatural condition will trigger a notification be sent to our Network Operations Center (NOC). The NOC generates a ticket using this information and notifies our technicians that investigate the issue.

Our remote login tool allows us access to any managed PC, so our knowledgeable technicians are able to virtually see what is on your employees screen when they have an issue.

This tool also allows our technicians to navigate around inside the operating system (OS), and quickly fix potentially critical issues. This system significantly limits the ambiguity that results in frustrating communication breakdowns.

Our affordable and flat-rate Remote Monitoring service will proactively eliminate serious errors before they occur.

Eliminate potential security threats and software errors with remote maintenance.

Keeping your software and firmware up to date is crucial to keeping your workstations and servers running smoothly.

New viruses, Trojan horses, and other malware are created everyday. The are designed to exploit holes in a software's code to gain access to your system.

While all major software companies do a great job in “patching” these holes, users are known to be regularly naive or careless.

With our remote maintenance solution, we work with your staff to take care of all the essential maintenance that your computer systems need.

How we approach the maintenance process.

Configuration profiles are set up on all of your workstations and servers where we can catalog important information about the PCs you need managed; such as OS type, software license information, anti-virus information, internal specifications of the machines, and user information.

Whenever updates become available for any of your hardware or software, it sends a notification to our NOC, allowing us to schedule updates to be delivered at a time that works best for your business.

This ensures that your workstations and servers receive the necessary updates at a time that doesn't create downtime.

Employ Us as Your Company's Virtual CIO

We understand the technology-latent issues that keep you up at night.

You may have questions such as, "How will I grow my business while minimizing expenses?", or, "How will I protect my data from situations like natural disasters and all the malicious entities out there?"

You aren't alone.

Many business owners and executives at small and mid-sized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces.

At I.T. Solutions of South Florida we deal in solutions!

What if we told you that we could supply you with consultations, just like a Chief Information Officer, at a fraction of the cost? The I.T. professionals at I.T. Solutions of South Florida can do just that.

With our Virtual CIO service, we provide you with an I.T. road map aligned specifically to make your business more profitable.

Our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs.

Our service ranges from a simple consultation to the more in-depth program of infrastructure management.

In this way, our Virtual CIO offering is sure to be a valuable asset to rely on when it’s time to evaluate your company’s technology needs.

Increase Your Company's Efficiency

We all have that one person in the office that people turn to whenever they have a problem with their technology. You may even be witnessing a decline in performance from them because of this.

Those people who become the office "hero" often get burnt out quickly and see their performance diminish because they spend most of their time arguing on the phone with vendors.

You need a central point of contact that can handle all these issues and solve them effectively and efficiently.

The I.T. professionals at I.T. Solutions of South Florida are proud to provide this service as a part of their flat-rate managed services contract.

Having us aboard can free you and your office hero up so that you can focus on the administration of your business.

It also helps that we speak technical jargon, so vendors are less likely to point fingers because we can literally tell them the solution they need to implement.

With our Vendor Management service, we take a physical inventory of all of your hardware and software along with serial numbers, warranties, registrations, licenses, and configurations, keeping them documented for easy access. This helps limit downtime when something breaks or is damaged.

Anytime you need a new piece of hardware or software; or are simply having a problem with a particular part of your I.T., all you have to do is call us.

Since we have this information on hand, we will take the time to handle the relationship with the necessary vendors on your behalf. When we’re done, we will inform you of what was done or is expected to be done in real time.

Protect Your Business and Passwords

Securing your companies passwords is the first line of defense to protect your business. Our password solution is easy to use and it ensures that only authorized users can access approved applications.

I.T. Solutions of South Florida is now offering to our clients the same system we use to store, encrypt and manage the passwords for all the systems we are responsible for today. Take advantage of our expertise to protect your business today. With secure login credentials, you’ll help ensure your business and your business’s confidential information is protected.

Do you have Ex-Employees? Our password security solution can help eliminate the risk of former or rogue employees.

Our password solution provides secure password storage, encrypted passwords, employee management with access control and alleviates security uncertainness by allowing you to change all passwords in applications that the former employee accessed.

Our Password Security Solution Delivers:

• Centralized, Encrypted Secure Password Storage: All passwords are accessed and managed from within one centralized portal location. No unwanted eyes will see your secure, encrypted passwords.
• Folders to Organize & Categorized Passwords: Organization of passwords will improve access and search efficiency.
• Ability to Manage All Employee’s Access Rights: Establishing access rights will determine the permission levels for each credential.
• Notifications of Passwords Known by Departing Employees: All credentials are tracked and logged making it easy to identify any changes needed to be made when an employee leaves your business.
• Automated Password Rotation: Studies have concluded that 47% of users and businesses use passwords up to 5 years old. Generate strong and unique passwords with forced mandatory password rotations for Active Directory servers.
• Google Chrome Browser Extension: Improve website login efficiency, quickly and conveniently while saving credentials from new and old sites.
• Auditing & Reporting: Know at any time the strength and age of the passwords within your portal; as well as every single password each employee creates for your business.

Your business is only as secure as how well you document, store, and access company passwords.

Wouldn’t you like to know if a password was stolen before cyber criminals can pose a threat to your business? Dark Web Watch is our new threat monitoring tool that provides 24/7/365 monitoring of the Dark Web for exposed and compromised company email credentials.

Learn how we protect your business with Dark Web Watch.

In today’s business environment, being able to secure your organization’s critical information and infrastructure is a crucial component of being in business. Security is essential to every business's ability to maintain productivity and profit.

Read More about our Managed Security solution

It's important to implement a data recovery solution as part of a concise business continuity plan.

If a disaster happened at your business, do you have a strategy to keep downtime as minimal as possible? Have you considered all associated costs? Can you meet recovery goals? These are questions many business owners find themselves asking when it’s too late.

When it comes to your business, keeping your files, folders, and data protected is critical. So is having the ability to quickly restore said data in case a disaster strikes.

Click here to learn more about our Data Backup and Recovery Plan and how we can help you before it is too late.

Remember if your haven't restored your data from your backup system before, then you don't really have a backup!