Below you'll find a list of all posts that have been categorized as “Business Advice”
There are many reasons why staff may be required to put customers on hold. However, Voice-over Internet Protocol (VoIP) technology can be utilized to ensure that callers do not feel abandoned during this time. In addition, VoIP systems offer the option of entertaining customers while they wait in line. Some …
In recent years, the use of advanced technology in the office has increased in popularity among businesses to improve their efficiency, productivity, and effectiveness. Whether running a small or large company, it is important to know that utilizing a dual monitor setup in your office can provide quite a few …
In order to be successful, it is important for businesses to have a good customer relationship management system in place. However, many small companies make simple mistakes that get them in trouble. If you don’t keep your customer data clean and accurate, your business could be at risk. Here are …
Voice over IP, or VoIP, has become increasingly popular among business owners. However, many business owners ask if VoIP is viable in a landscape where many voice systems are either no longer supported or cost a fortune to upgrade. Your business relies on a consistent and secure communication network. Therefore, …
So, you’ve built your company’s website. That’s great news and a major milestone, for sure. Unfortunately, your work is just beginning. If you want anybody to be able to find you among the billions of sites that make up the internet, you’re going to need a little bit of help. …
Smaller companies often struggle to develop and invest in robust IT security systems, which can leave them relatively more vulnerable to cyber attacks. If that’s the situation you’re in and you’re trying to decide what to invest in and where to use the money that you have to spend on …
According to ongoing research by Group-IB, a massive phishing campaign is currently underway. This is a campaign that has impacted no less than 130 organizations across a broad range of industries. These include but are not limited to professional recruiting firms and companies connected to finance and technology. Some of …
If you own a Lenovo laptop, be aware that researchers at ESET have recently discovered a trio of bugs reported to Lenovo that could allow an attacker to disable security features and hijack your operating system. The issues are tracked as CVE-2022-1890, CVE-2022-1891, and CVE-2022-1892 and are all classed as …
Security researchers at Unit 42, a division of Palo Alto Networks, have been tracking the efforts of a massive campaign aimed at Elastix VoIP telephony servers. They are used by companies of all shapes and sizes to unify their communications, and it is especially attractive because it can be used …
Most business owners understand the importance of being active on at least one social media channel. That’s fine as far as it goes, but have you considered supplementing your social media presence with a good, old-fashioned newsletter? Of course, when we say newsletter, we’re not talking about something you print and …
