Our Team

Deana Pizzo
Founder/CEO

Deana is not only an owner and cofounder of I.T. Solutions of South Florida, a Certified Women Owned Business, she is also a hands-on CEO and is responsible for the company’s marketing, development and management.

Deana is an industry trendsetter and featured on the cover of ChannelPro Magazine (August 2017) for her breakthrough managed service offering: Co-Managed I.T. Deana earned a Women in Leadership Awards (WILA) 2018 nomination, and has led I.T. Solutions of South Florida to a spot on the Managed Service Provider (MSP) 500 List and the TOP 100 in the Managed Security Category regularly since 2018. The company continues to win awards every year under Deana’s leadership, including being named as one of the Best Places To Work by the South Florida Business Journal. Deana was personally named to the prestigious 2020 Women of the Channel list by the CRN and the 2021 Influential Business Women List by the South Florida Business Journal.

Deana spends most of her free time serving her community and her family. She is an executive board member of the Economic Council of Palm Beach County and earned the honor of serving as chair of the Dwyer Awards for Excellence in Education. Deana is Board Chair for South Florida Tech Hub and also serves on the boards of the Business Development Board of Palm Beach County, CareerSource Palm Beach County, Leadership Palm Beach County, and NonProfits First.

Jason Pizzo
Founder/CIO

Jason is a cofounder and owner of I.T. Solutions of South Florida. As CIO, he handles a wide range of responsibilities, including project management, customer account management, sales management and technology consulting.

He acquired much of his expertise serving our country in the U.S. Army’s XVIII Airborne Corps 35th Signal Brigade as a Network Switching Systems Operator. Although Jason is no longer enlisted, he is still committed to serving his community as a board member for Clinics Can Help. Jason was also named a finalist for the Top CIO award at the 2019 Technology Awards from the South Florida Business Journal.

In his spare time, Jason enjoys spending quality time with friends and family, surfing, and traveling.

Mike Gavaghen
Vice President

Mike brings 25+ years of industry experience, both as an executive and a management consultant, to his role in developing business-friendly technology solutions.

Mike has earned a reputation as one of the tech industry’s most dynamic speakers, specializing in translating Geek into Business English, and has spoken on information security at more than 75 events. His focus has always been on how small and mid-sized companies can leverage technology to gain competitive advantages.

Mike is a product of New York University’s award-winning journalism program and spent a decade in the newspaper business before falling victim to tech fever. In his spare time, Mike can be found embarrassing himself on the golf course.

Matt
vCIO/Solutions Architect

Matt is so passionate about cybersecurity, he would rather talk about his job duties than reveal any personal details in writing that may be used by cybercriminals.

As virtual Chief Information Officer for our clients, Matt is focused on cybersecurity, but that is only one aspect of his role as vCIO. Matt is the architect of your digital transformation and the visionary who steers your company toward genuine competitive advantage. As vCIO, Matt’s goal is to align technology initiatives with your overall business strategy, mitigate security risks, manage vendors and customize long-term technology roadmaps so your business can plan for the future, right now.

Matt has over 25 years of technology experience, serving different industries both locally and globally. His specialties include network security, virtualization, application delivery and troubleshooting complex IT issues. Matt is especially proud to have numerous clients trust him with building, securing and maintaining their business networks for over a decade.

As for hobbies or a favorite beverage, Matt is tight lipped. However, we can confirm we have seen him drink an IPA. And those people in the framed photos in his office? Does he have relatives or did the images come with the frame? We can’t say with any certainty.

Brittany
Service Manager

As our Service Manager, Brittany still assists with our Help Desk, but her role has also expanded to include several critical backend functions.

Brittany has over 10 years of extensive experience and has worked in multiple positions within the I.T. industry. Her vivacious personality, enthusiasm for our clients and technical background make her a perfect fit for our team.

In her free time, the New Jersey native enjoys, going to the beach, working out, writing, and spending time with her twin boys.

Sarah
Finance Manager

Sarah is responsible for finance, billing, and general business operations. Sarah holds a bachelor’s degree in Communication Studies from Palm Beach Atlantic University and has more than 10 years of experience in the industry.

With such a proper job description, you would never guess Sarah also revels in dancing around the office while loudly singing her own misheard lyrics to songs for all to enjoy.

Sarah spends much of her free time with her husband, daughter, and their yellow Labrador retriever. She also enjoys hot sauce, reading, and traveling.

Lisa
Brand Ambassador

Lisa plans and manages all of our marketing efforts, including event coordination, client appreciation, maintaining our website, communications for our executive team members and community engagement.

She is a Florida native and graduated from Indiana University in Bloomington with a degree in Journalism. Lisa worked as a writer, photojournalist and fine art photographer before transitioning into marketing.

In her free time, Lisa enjoys photography and other creative endeavors.

Kelly
Senior Client Account Manager

Kelly is responsible for managing client accounts and relationships, preparing quotes, facilitating client education and onboarding, in addition to assisting with sales and business development.

Kelly has an infectious personality that keeps our clients and vendors happy, knowing that she always puts their needs first.

Kelly holds a Bachelor of Science degree in Geology from FAU. When she is not working diligently, she is exploring with her son. They love spending time outdoors so that she can pass along her knowledge and passion for all things in nature to her son.

Theresa
Technical Service Coordinator

After 15 years in a 225-square-foot studio apartment in New York, Theresa was ready to join the flock and fly South, but not just for the winter.

The Brooklyn native relocated to South Florida in December 2020 with her fiancé. Both were anxious to escape the cold, be closer to family, and live in a place where they could stretch their arms without touching the opposite walls at the same time. Her beloved cats also made the journey. Images of Luna and Booger are emblazoned on Theresa’s purse so she can bring reminders of her feline friends everywhere (in case the occasional errant cat hair isn’t enough).

Theresa also brought formidable customer service talents south with her. As a Technical Service Coordinator, she fields phone calls from our managed clients, triages help desk tickets and schedules our engineers. Outside the office, Theresa loves a variety of live music genres, the beach, and empty carbs – especially Italian pastries.

The product of boisterous Irish and Italian parents, Theresa says she was born "without an indoors voice." Fortunately for us, her outdoors voice is more than capable of pouring on the sugary sweetness, parking the Brooklyn 'tude in a side pocket, and providing exceptional service to our clients!

Bre
Technical Service Coordinator

As a Technical Service Coordinator, Bre fields phone calls from our managed clients, triages help desk tickets and schedules our engineers.

Before joining ITS, Bre’s work experience included positions as a dispatcher and a veterinary technician. The latter helps explain the animal menagerie at home, which includes dogs Sally and Sookie; three felines named Soul, Kevin-Cat and Dinah; a bearded dragon named Toothless; six chickens; and a beehive.

Bre is also an avid gardener and mother of a teenage son named Cooper. “Watching him become a man is my greatest honor,” she said. Working at ITS has also given her more time with Cooper since the office is so close to home for Bre, which was a factor in choosing to apply for the position. “Then I met the people and knew I was home. The culture here is more welcoming and understanding than anywhere I have worked before.”

Her dessert of choice is pie, but don’t make her choose a favorite. Asking Bre which pie she likes is reminiscent of the scene in Forrest Gump when Bubba begins listing the different ways to serve shrimp. There’s a chance Bre is thinking about pie right now. Aren’t you?

Daniel
Senior Network Engineer

Daniel’s specialties include providing expert workstation and server support including Microsoft 365 business implementation, SharePoint Online infrastructure and design, and systems automation using Robotic Process Automation.

He has over a decade of industry experience and some mad SEO skills. Before joining I.T. Solutions, Daniel worked as a data security specialist and a computer repair technician. We’ve tried calling him Dan, oh Danny boy, and Danny Bag of Donuts, but he regards these as illogical because his name is Daniel.

Always the intellectual, Daniel puts the deep in deep V-neck t-shirt. Since he works entirely remote, we never see more than his top half on camera. We assume he’s wearing jorts to compliment that daily deep V and perfectly manicured facial stubble. It also appears Daniel subsists wholly on a diet of bulletproof coffee, insanely loud celery crunching and air.

Tim
Senior Network Engineer

Tim has immersed himself in IT since the days of free AOL discs arriving via snail mail.

A native of Wisconsin, Tim moved to North Florida as a teen. Eventually he migrated further south to attend Palm Beach Atlantic University and began his career in IT. Twenty-five years later, Tim is a an expert in Microsoft systems and managing Microsoft 365 security policies.

In his free time, Tim enjoys tent camping and teaching survival skills. He is an animal lover with one rabbit, a pair of doves, a cat, and five chickens. Tim is also an enthusiastic collector of percussion instruments such as drums, cymbals and even a gong.

Brendo
Network Engineer

Brendo has four names on his birth certificate but luckily, he answers to just one, which makes it much faster when we need his technical expertise or someone to test the spice factor in food!

A native of Brazil, Brendo moved to New Jersey when he was seven years old. A few years ago, Brendo left Newark and followed his heart to South Florida for the love of a girl who is now his wife. Then he followed his head to I.T. Solutions of South Florida. Two fantastic decisions!

Brendo is fluent in English and Portuguese. He is also impervious to spicy food by our meek standards at the office. Brendo doesn’t even break a sweat with Cajun food and has been known to add a little extra mango habanero to his tacos for good measure.

At the office, Brendo has the technical prowess of an engineer with a decade of experience. Brendo enjoys automation tasks, cloud systems management, ensuring compliance, and helping our clients in his friendly. soft-spoken manner. Outside of network engineering, Brendo loves martial arts, gaming, and spending time with his wife Alexis and their two dogs.

Collin
Network Engineer

Collin began his I.T. career with us as a college intern and we convinced him to stay. We couldn’t be happier!

Collin brings an endless supply of enthusiasm to resolving the trouble tickets that come his way. He is always ready and willing to help, preferably if it doesn’t involve driving on the highway.

In his free time, Collin enjoys building computers and learning about new ways to integrate emerging hardware and software technologies into education and business. He’s also working tirelessly to try and win the affection of his cat, Missy, who continues to demand food while denying him normal feline affection.

Collin is truly a pleasure to work with. He is a quick learner and always ready to help in any way he can! And he’s single, ladies!

JP
Network Engineer

To say JP is focused on helping clients would be an understatement. In other words, he fits right in.

JP has worked in I.T. since earning his Associate in Science degree in Network Administration from Palm Beach State College in 2017. In addition, JP is bilingual, speaking English and Spanish fluently.

A native of New York, JP moved to Palm Beach county when he was eight years old. In his free time, JP enjoys hanging out with family and friends, playing video games, and talking and watching his favorite sports. Don’t get him started on the Yankees, the Raiders, the Heat, or his favorite team of all - Microsoft Teams.

Malik
Network Engineer

Our client feedback folder is brimming with compliments for Malik about his kind and patient approach to resolving technology challenges for our managed clients!

His compassionate nature led him to pursue a degree in veterinary medicine at Florida Atlantic University, but Malik discovered he was more excited about computer science than medical sciences like chemistry. So instead of diagnosing cat allergies in dogs, Malik is diagnosing computer issues for ITS clients.

Certified in networking and security, Malik is actively pursuing his continuing education in mastering the IT world. When Malik’s not navigating the complexities of networks, you can find this South Florida native at the gym or cruising around on his longboard.

Malik is also enthusiastic about cooking, which evokes feelings of being a scientist in a lab for him. When he does dine out, Malik’s favorite dish is House Fried Rice from a local Asian bistro. And here’s a fun fact: Malik was a preemie by four months, proving he’s been an overachiever since day one.

Mario
Network Engineer

Mario officially began his technology career at 18 as a clip-on tie wearing member of the Geek Squad. Since then, his skill set has grown exponentially, but his unofficial start in tech is far more interesting.

This native of South Florida, first came to appreciate the power of computing and the possibilities of the internet at just 11 years old. Against his mother’s wishes, a young Mario secretly installed a CD burner on the family computer so he could download music online and transfer his song list to discs. In the age of dial-up internet connection, music was a hot commodity among his pre-teen friends and Mario quickly blossomed into a successful entrepreneur.

Mario has been on the straight and narrow since his Napster days, making the dean’s list while earning a bachelor’s degree in Information Management Security and Network Assurance from Palm Beach State College. He also received several security certifications.

Mario enjoys spending time with his family, rooting for the Philadelphia Eagles and singing Adele songs in the shower. In his free time, Mario is an ethical hacker, hunting for cybersecurity vulnerabilities on behalf of the good guys. Mario even has a playlist of symphonies and film scores from composers like Hans Zimmer that he enjoys listening to when he’s really focused on a hacking project. We didn’t ask where he got his tunes.

Megan
Network Engineer

Megan earned her Bachelor of Science degree in Management Information Systems from the University of South Florida. While in college, Megan interned for both a medical software company and a Managed Service Provider. She offers an empathetic approach to customer service and enjoys helping people when they are facing a challenge.

Megan was born and raised in Florida and enjoys the beaches, being out in nature, cooking and spending time with family, friends, and her dog.

Sal
Network Engineer

Sal brings 20 years of I.T. experience, in a wide-ranging number of fields including financial, legal and automotive technology support. He earned a bachelor’s degree in Information Management with a specialization in Information Security from Palm Beach State College.

His technology certifications include Sophos Certified Technician, Sophos Certified Engineer, Datto Certified Advanced Technician and Datto Certified Deployment Specialist.

Sal is a doting father to his young daughter. In his free time, Sal is an avid vintage PC game collector and also enjoys brewing his own beverages such as mead and wine.

Gavin
Executive Assistant

Gavin became involved in computer technology at a very young age. As Deana and Jason's son, he had little choice! He built his first computer at the age of 10 and continues to be just as enthusiastic about technology as well as entrepreneurship.

Gavin is both personable and confident. In addition to being Deana’s favorite, Gavin also fancies himself as the office eye candy. As the tallest person in the office, he is also in charge of reaching anything on the top shelf.

Gavin is also an avid gamer and drifting enthusiast.