Client Experience
My laptop went completely dead and left me unable to do any work. I called in a panic and was met with calm, helpful responses to get me back online. Thank you all so much, for working together to resolve my issues.
Quick, courteous, fully understood issue. Explained everything to me. Friendly patient a pleasure work with, from the person who took my call to the tech who helped me. I'm not used to such good service these days. Thank You
Always have a good experience with you guys, you act promptly, you are knowledgeable, we can trust you.
My experience was great because of the level of professionalism, communication and courtesy that was given to resolve my technical issue in an effective and timely manner.
Out of 10 you guys are 100 for helping assist us with the PCI compliance questionnaires. Thank you so much for everything you do for us!
I feel much more secure in knowing that I.T. Solutions has our organization's back. Keep up the great work!!! We couldn't ask for better business partners. You guys ROCK!!!
Excellent and prompt service as always! Thank you for your professional expertise as always! Makes my job so much easier!
IT Solutions has been a great partner, allowing us to streamline and strengthen our technology while enhancing our security. Their team is knowledgeable, responsive, and solutions oriented.
I'm confident that our systems are always up to date and our information is protected.
I can sleep at night knowing that your firm is keeping my company safe.
The tech was extraordinary! He has so much patience and willingness to walk through processes step by step to assist me in utilizing the features available in the apps provided by the organization to the fullest extent. His guidance has allowed me to teach my supervisor and peers how to streamline our processes and make them more efficient. IT solutions is prompt in their response time and you can tell the communication there is stellar when tickets get moved up the chain.
The engineer was friendly, personable, professional, and punctual, and I am very appreciative!
The tech was exceptionally knowledgeable, very pleasant and very professional! What a rock star!
You are always so calm and competent, and quick to fix things so we don't lose work time. Greatly appreciate you!
All it took was a quick phone call to your office and my concern re: being hacked was addressed immediately. Your staff is awesome!
I.T. Solutions is the best! They have the most caring employees and get things done in the a timely and professional manner. Would definitely recommend. Thanks for all your help I.T. Solutions.
We have been business partners for 5+ years and customer service is always top notch!
This was a large project that took a lot of man power and was handled incredibly well. Thank you for the great work as always!
An absolute pleasure. He came by, got straight to it and figured out and solved all the issue I was having in no time. He even made sure to call our phone company and get someone out. GIVE THIS MAN A RAISE! Thanks again!!!!!
Needed help while overseas and received it immediately. Responded very quickly to resolve my issue.
You all were on top of everything we asked and were very accommodating to all our additional requests. Thanks for all you and your team do!!
Great response time and going above & beyond to make sure issues get resolved so that we can perform at our positions. Thanks so much! Always helpful & efficient! 5 Gold Stars!
IT Solutions is one of the best IT groups I've worked with. They're very timely in their responses to me and keep me updated on how the fixes are progressing. They also have great personnel - it's nice to work with the same people, who get to know you and how your organization runs.
All you had to do was merely call me for this issue, and it was fixed at Hello. Can you all come with me to service my car maybe one day;)? Midas touch this team of IT possesses. Thoroughly convinced that they produce half of our solves by mere osmosis. Impressed as an understatement...11 out of 10!
You all are the best. Speedy response coupled with a solution every time. Thank you!
The service I receive from I.T. Solutions is TOP TIER all of the time. Customer service is wonderful.
I.T. Solutions delivers excellent service and truly lives up to its name by offering proactive support to our team. They go the extra mile by providing superb training and additional guidance whenever it is needed.
Amazing as always!
The engineer was knowledgeable, easy going, attentive, great patience and he helped me a lot by finding the info that I really needed.
I would highly recommend IT Solutions of South Florida because they are extremely knowledgeable and very professional. They respond quickly and everyone on their team is kind, friendly, and truly cares about helping to solve our IT issues. They are also very involved in and generous to our community, and I appreciate that generosity immensely.
I love that they explain what they are doing and why. They also have patience with all my questions. Thank you IT Solutions!
The team is always quick to respond, and provides simple education on IT matters if you do not understand them.
They worked on my ticket remotely while I was at the office and then again when I contacted them while working from home. It was very convenient to be able to connect to remote support through the IT Solutions website.
IT Solutions always responds quickly and efficiently. I am amazed at how responsive they are! Thank you for always being there for me!
This is by far the best experience I have had with an I.T. team, internal and or external.
The tech was SO helpful! He stayed on the phone with me until we figured out what the issue was. I'm super thankful and very happy with his service. And thanks I.T. Solutions for being there when we need you guys!
Efficient and consistently positive resolutions on my IT issues. Thanks for being so speedy and caring to ensure I have the right tools to execute on my duties.
The entire team was so responsive and pleasant to work with!
Always appreciate the amazing help your team provides. 🙂
The whole I.T. Solutions team really made an effort to make sure I had my machines up and running by my strict deadline and went through some tedious tasks to get there! Thanks for working around my schedule to get where we needed to be.